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F.A.Q.

Find answers to common questions about repairs, buyback, warranties, and more.

General Questions

We have two centrally located shops in Brussels. Schaerbeek (Rue Gallait 4) is open 7/7 (every day). Anderlecht (Rue Lambert Crickx 12) is open Monday to Saturday, from 10:30 to 19:00, and closed on Sundays.
You don't need an appointment! Feel free to walk in anytime. However, we recommend giving us a quick call or message before your visit to check if the specific parts for your repair are currently in stock.
In our stores, we accept Cash and most major Debit/Credit cards (Bancontact, Visa, Mastercard). For online payments, we use secure payment links or direct bank transfers.
Yes, all our locations are accessible by car. Schaerbeek and Anderlecht have street parking options nearby.

Repairs

Most screen and battery repairs for iPhone and Samsung are finished in just 30 to 45 minutes. You're welcome to wait in our shop while we take care of it.
Absolutely. We respect your privacy and never access your personal files. For added peace of mind, we always recommend making a quick backup before your visit.
We only use premium, best-possible quality parts: Original (OEM), official Samsung Service Packs, high-end Generic, or Refurbished components. Every repair is backed by our 1-year warranty.
Yes! Every repair comes with a comprehensive 1-year warranty covering both parts and labor. If the issue recurs due to a part failure, we fix it free of charge.
Turn it off immediately and DO NOT charge it. Bring it to us as soon as possible. We use industrial ultrasonic cleaning to recover water-damaged devices with high success rates.

Buyback & Sales

We base our offer on current market value and your device's condition. You can get an instant estimate online, which we'll confirm together in-store in less than 5 minutes.
Of course! Even if the screen is smashed or the motherboard is faulty, your device still has value for parts or recycling. we often offer the best rates in Belgium.
In-store, you get paid immediately via instant bank transfer or cash (legal limits apply). Mail-in buybacks are paid within 24h of device verification.
Safety first: to comply with Belgian law, we'll need you to be 18 or older and bring a valid ID (ID card, passport, or residence permit).
Don't worry, your privacy is our priority. We perform a full factory reset and secure data wipe on every device before it starts its second life.